Legal Information
Returns & Refunds Policy
This Returns & Refunds Policy explains how Business Consulting Group Ltd handles cancellations, service changes and refund requests for market validation and marketing support services.
Bolags Registrering Ltd
Company No: 10067198
DUNS: 221649488
Phone: +44 7447968488
1Scope of These Terms
These Terms & Conditions apply to the use of this website and to professional services provided by Bolags Registrering Ltd.
By contacting us, requesting information, purchasing a service, or engaging us for an assignment, you agree to these Terms & Conditions.
2Service Agreements
Assignments are based on an agreed scope of work. We aim to provide clear services, review and support based on the scope confirmed before work begins.
By engaging us for an assignment, you agree that our services are professional, consultative and intended to provide support for your business communication.
3Cancellations
A client may request cancellation by contacting us in writing.
If work has already started, we may charge for work completed, time spent, administrative preparation and any agreed costs incurred before the cancellation request was received.
Where a client is acting as a consumer, statutory cancellation rights may apply as required by law. If you ask us to begin work during an applicable cancellation period, you may be responsible for paying for work performed up to the point of cancellation.
4Refund Requests
Refunds are considered on a case-by-case basis, depending on the nature of the service, the agreed scope, work already completed and any rights that apply under law.
Fees for services already started or fully performed are generally non-refundable, unless required by law or agreed by us in writing.
If a refund is approved, it will normally be made using the original payment method.
5Business Customers
If you purchase services as a business, statutory consumer cancellation rights may not apply.
Fees for services already started, deposits, reservation fees and third-party costs already incurred are non-refundable unless we agree otherwise in writing.
6Service Changes
If you wish to change the scope of your assignment, please contact us as soon as possible.
Changes may affect the timeline, agreed deliverables or total cost of the assignment. We will provide an updated scope or quotation for any requested changes.
7Service Expectations
Our goal is to help clients prepare stronger business communication, review their market position and prepare professional marketing material.
We do not guarantee sales, revenue, customer acquisition, market acceptance or specific commercial outcomes. Refunds are not issued solely because a client’s later business results differ from expectations.
8Data Protection and Privacy
We process personal data in accordance with our Privacy & Cookie Policy.
We may retain records necessary to support service delivery, respond to refund requests, maintain business records and meet legal or accounting obligations.
9Governing Law
This policy is governed by the laws of England and Wales.
If you are a consumer, you may also benefit from any mandatory legal protections available in your country of residence.
10Contact
If you have any questions about this Returns & Refunds Policy, or if you wish to request a cancellation or refund review, please contact us using the details below:
Email: hello@bolagsregistrering.eu
Telephone: +44 7447968488
Address: 71-75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ